Privacy Policy

The Social Mixer UK (TSM-UK) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by TSM-UK.

This Privacy Policy applies to our website thesocialmixeruk.com and its associated services (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

We collect information from you when you use our Service, including:

• Account Information: Name, email address, date of birth, and password
• Profile Information: Gender, sexual orientation, interests, and preferences for matching purposes
• Booking Information: Event selections, ticket purchases, and payment details (processed securely through Stripe)
• Usage Data: Information about how you interact with our Service, including pages viewed and features used
• Device Information: IP address, browser type, operating system, and device identifiers

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process your event bookings and payments
• To personalize your experience and match you with compatible attendees
• To communicate with you about your bookings, events, and account
• To send you marketing communications (with your consent)
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve our Service
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations

We respect your privacy and never sell your personal information. We may share your information in the following limited circumstances:

• With Your Consent: We may share your information when you explicitly consent
• Service Providers: We use trusted third-party service providers (such as Stripe for payments and Supabase for data storage) who assist in operating our Service
• Event Venues: We may share necessary attendance information with venue partners
• Legal Compliance: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

Important: We never share your email address or phone number with other event attendees without your explicit permission.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited employee access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us through our Contact page or email us directly.

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect your ability to use certain features of our Service.

Our Service is intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact page or email us directly.